How do you measure employee skill levels?
sous-titre anglais
Efficiency question :
Assessing employees’ skills helps identify training needs and target investments more effectively. A useful assessment measures employees’ ability to perform concrete tasks rather than relying solely on how they perceive their own knowledge.
Key issues:
Employees have different skill levels, even when they perform similar roles. The goal is to establish a picture of individual and collective capabilities, identify gaps relative to job requirements, and set training priorities.
Challenges:
Self-assessments are too subjective and do not reflect actual skills. Practical exercises, workplace scenarios, and job-specific tests are preferable. Results should be interpreted using consistent criteria.
Technology:
Microsoft Forms can be used to create questionnaires and knowledge assessments. Excel and Power BI can then compile results, compare skill levels, and visualize training needs by employee, role, or department.
Developer's advice:
Before automating a calculation, write the rule in plain language and have it validated by the person responsible. If two people interpret the rule differently, automation will only accelerate the disagreement.